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Crystal Bish

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Crystal Bish grew up in New Bethlehem and currently lives in Mayport. She attended Clarion University and graduated with a double major in Finance and Accounting in 2009. She started working at Neiswonger Insurance Agency in Reynoldsville in September of 2009. Crystal started working for Hoak Insurance in January of 2015 when they purchased the Neiswonger Agency. Crystal is licensed and specializes in Property & Casualty and Life & Health Insurance. She takes pride in helping her customers with any and all of their insurance needs. Crystal has successfully worked out of all the Hoak Locations and is now Office…

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Debbie Stewart

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Debbie joined the Hoak Insurance team in 2014. She joined with over 20 years of experience in the insurance field and specializes in life insurance, health insurance and Medicare supplements. Debbie also has achieved the prestigious designation of Life Underwriter Training Council Fellow (LUTCF). Debbie is known by many area senior residents for her diligence, promptness and helpfulness and takes pride in working with many different vendors to provide insurance policies that are in her customers’ best interest; balancing cost, stability and features. Fully licensed, Debbie can help you with all of your insurance needs today. Outside of work she…

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Liz Clinger

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Liz joined Hoak Insurance with the opening of its Brookville Office in 2008. A licensed CSR, she comes to Hoak Insurance with over 35 years of experience in serving the needs of both personal and commercial accounts. Her enthusiasm and dedication to her work along with exceptional people skills are qualities that set her apart. She is an active member of the Center Hill Community Church in Knox Dale, currently serving as Treasurer of Women’s Group. She has been married for over 30 years and in her spare times enjoys playing games, vacationing in Disney and spending time with her…

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Mickey Smith

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Mickey began her insurance career in the 1980s with her father at Keeler’s Insurance in New Bethlehem. A licensed property and casualty agent, she is responsible for customer service, personal lines production, claims and daily office support. In addition, she is also a Notary Public. She is affiliated with the Zion Lutheran Church in Shannondale. She enjoys vacationing at the beach, riding four wheelers, taking walks and spending time with her husband and two sons.

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Erin Battaglia

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Erin Battaglia grew up in Brookville and currently lives in Reynoldsville. She graduated from Dubois Business College in 2000. She has been in the insurance industry for 12 years. She worked for three years at Neiswonger Insurance Agency before joining the Hoak Insurance team after the acquisition of our Reynoldsville location. Erin is licensed and services clients with their Property & Casualty Insurance. Erin is known for her terrific customer service amongst our Reynoldsville clients. When she’s not at work you’ll find Erin spending time with her family and dogs, taking her children to and from their many extracurricular activities…

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Lori Brown

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Lori joined Hoak Insurance in January 2017 with the opening of their 4th location in Louisville, Kentucky. She has her property and casualty license and assists customers in our Louisville office. Before starting her insurance career, Lori was a kindergarten assistant. She’s very excited about starting her new career with her family’s business. When she’s not in the office, you can find Lori enjoying one of Louisville’s many great restaurants with her friends and family or traveling about the country enjoying many new experiences.

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Steven Hoak

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Steve Hoak started his insurance career in 2006, and is currently the office manager of the Louisville Branch. In 2016, Steve earned the prestigious designation of Certified Insurance Counselor. Working with both personal and commercial lines coverage, Steve’s specialties include breweries, distilleries, and garage operations. When he’s not working, Steven is an avid hunter, Pittsburgh Penguins fan, and enjoys the bourbon and craft beer industries.

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Katie Peterson

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Katie has worked for Hoak Insurance Services since 2014. She is fully licensed in Property and Casualty and Life, Accident and Health. Katie is Office Manager of the Brookville location and assists with marketing. Katie is the daughter of Gene and Heidi. She is married with a young son, Cooper, whom you may have seen on some local advertisements. Katie used to be a freelance court reporter and is much enjoying this new chapter in her life. She enjoys helping people and working side by side with family and a great staff. Katie is a member of the Chamber of…

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Heidi Hoak

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Heidi is wife of Gene Hoak. They have been married since 1987. Heidi has assisted Gene in managing the offices since 1999 when they became agency owners in New Bethlehem. She has continued to help manage throughout the transition of adding the Fitzimmon agency of Brookville, the Neiswonger Agency of Reynoldsville and the Louisville, KY office, which are all now combined as Hoak Insurance Services. Heidi is an active member of the community and is known for her generosity, ideas and love for cooking. She volunteers for various community organizations, programs and the Immaculate Conception Catholic Church. When Heidi is…

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Gene Hoak

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Gene Hoak is the owner of Hoak Insurance Services and started his insurance career in 1988 after graduating from Florida State University with a BS in Risk Management and Insurance. After working for Erie Insurance as a District Sales Manager for 11 years, he joined the John C. Milliren Agency in New Bethlehem as an insurance agent. In 2004, Gene became owner of the Milliren Agency and later combined with the Fitzsimons Agency in Brookville in 2008. In 2015, Gene purchased the Neiswonger insurance agency in Reynoldsville and brought on their existing staff to his team. 2016 embarked a new…

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